Drcolbert.com accepts the return of unopened items (with any seals intact) that were purchased and fulfilled through this web site only. Items must be received by drcolbert.com within thirty (30) days of original delivery. Customers will be refunded the cost of the original purchase minus shipping and handling and a 10% restocking fee. The customer is responsible for any shipping and handling costs required to return items to drcolbert.com. In cases where an order error was made by drcolbert.com (such as receiving an incorrect or defective item) a full refund of the item cost plus shipping and handling costs to return these items will be covered by drcolbert.com. The following items are non-returnable and will not be issued a refund: - Items returned to drcolbert.com after the thirty (30) day return period
- Items which have been opened, marked or damaged in any way making them unfit for resale
- Items purchased through other online or local retailers (not drcolbert.com)
- Books are not returnable
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